Im having difficulty viewing the CEP On Demand webpage correctly. What can I do?
This site is best viewed with Firefox or Safari 3.0 or above and Internet Explorer 7.0 or above. To determine you current browser version, go to Help Menu and select About. Please visit www.mozilla.com, www.microsoft.com, or www.apple.com/safari, should you require an upgrade.
In order to view and hear online webinars, your computer and internet connection need to meet certain minimum requirements.
Windows XP or Mac OS X 10.2
500MB or more of RAM memory
CPU 800 MHz
Monitor 800x600 pixels (1024x768 strongly recommended)
DSL or faster internet connection
Up-to-date web browser software, such as FireFox 3+, or Internet Exploder 7+, Safari 3+
Adobe Flash Plugin, newest version
Working audio card and speakers
For additional technical support, please email tdi@commpartners.com or call 1-800-274-9390 (Monday Friday, 7:30 am CT 4:30 pm CT).
How do I log in to CEP On Demand?
Once you purchase a CEP On Demand program a confirmation page will appear on your computer screen with login instructions. You will also receive a confirmation via email. Follow the instructions and click on the link to access the module and enter your assigned password. Once you have entered your password and clicked Enter on your keyboard the module should appear on your screen. Please keep in mind that this may take a few seconds or a few minutes depending on your Internet connection. In order to listen to the audio portion of the program, check to make sure your computer speakers are not muted and the volume is turned up.
Ive forgotten my username, or password. What can I do?
Send an email to tdi@commpartners.com or call 1-800-274-9390 (Monday Friday, 7:30 am CT 4:30 pm CT).
How do I change my username, or password?
When you purchase a CEP On Demand module you will receive a link and password to access the module. You should not require a new username or password. If you need assistance accessing the module send an email to tdi@commpartners.com or call 1-800-274-9390 (Monday Friday, 7:30 am CT 4:30 pm CT).
How will I obtain my CME certificate?
At the conclusion of your CEP On Demand learning activity, you will be required to complete a series of test questions for which you must receive a minimum passing score of 100% and complete the Statement of Attendance form. You will then receive your CME certificate by email. Please, make certain that the email address listed within your user profile is correct.
Where can I find accreditation information for CEP On Demand professional education activities?
Accreditation information is listed immediately after the title of each CEP On Demand module.
As a physician assistant/nurse practitioner, I need continuing medical education (CME) credits to maintain my license. If I attend a Continuing Education Program (CEP) professional education activity, will I be eligible to receive a physician certificate of completion?
All certificates of completion issued by the Continuing Education Program (CEP) include a statement regarding continuing medical education (CME) accreditation information. This statement is usually sufficient to satisfy licensing requirements for physician assistants and nurse practitioners.
Will CEP On Demand professional education activities apply toward my recertification or license renewal requirements?
It is the sole responsibility of each prospective registrant to ensure that Continuing Education Program (CEP) activities are applicable to their recertification and license renewal requirements by directly contacting the appropriate accrediting agency.
I am a licensed vocational nurse (LVN). Will I receive credit for attending a professional education activity that has been approved for registered nurse (RN) nursing contact hours?
Licensed vocational nurses (LVN) will be eligible to receive the same amount of contact hours as registered nurses (RN). However, it is the sole responsibility of each prospective registrant to ensure that contact hours provided at Continuing Education Program (CEP) activities will be applicable to their respective accrediting agency.
The answer to my question is not listed within the CEP On Demand FAQs.
Any additional questions regarding CEP On Demand may be directed to the Continuing Education Program at (210) 358-7398 .