What is the Webinar Series?
An interactive, 90-minute seminar series conducted via the Internet and hosted by industry experts covering industry hot topics, best practices, and special interests.

The SMPS Webinar Series provides convenient, affordable continuing education for busy professionals. Sitting in your own office, gain access to valuable professional development and networking without taking time off from work or paying travel expenses!

How do I attend a Live Webinar?
On the scheduled date and time, log onto the web site to view the presentation online. The audio portion of the program is available through either the phone or streaming audio.

Registering for a Webinar entitles the registrant to one connection to the program. Each member is limited to one connection at the member rate per Webinar. Instructions for accessing Webinars will be sent via email prior to the event.

How much is the site registration fee?
$179 for SMPS members and $239 for nonmembers.
The fee is per site, not per person, so you can invite an unlimited number coworkers or members of your chapter to join you and split the registration cost! Registration closes at 12:00 pm (noon) ET on the day of the Webinar.

What if I can’t attend a Live Webinar?
SMPS offers two great options to access Webinars after the live event. Webinar archives are available on CD-ROM and streaming online. CD-ROM recordings include four CDs with audio-only and synced PowerPoint/audio versions that you can share among offices or use to build a Webinar library. Online streaming archives provide access to recorded presentations anywhere you have an Internet connection. (Online archives are available beginning with the September 2010 Webinar and will be available for one year from live event.)

For more information contact us by e-mail at education@smps.org.

Upcoming Webinars

No Upcoming Sessions to Display

Archived Webinars

Categories: Click a category to jump to that section of the listing.
Client and Business Development • Proposals • Marketing and Business Performance • Marketing Research • Promotional Activity • Strategic/Marketing Planning

A/E/C Marketing Foundations Boxed Set (October 10, 2008)
Learn from industry experts how to take advantage of key resources to improve your marketing effectiveness and increase your bottom line.

Business Development Foundations Boxed Set (October 10, 2008)
Designed for BD beginners, these programs will help you lay a foundation for building a successful business development program for your firm, elevate your skills as a business developer, and effectively build long-term client relationships.

Client Acquisition and Maintenance Boxed Set (July 24, 2009)
Learn how to get on the short-list with a proposal that differentiates your firm from the competition, train your presentation team to impress during the interview, and strengthen relationships through a strong client debrief in this boxed set of recorded SMPS Webinars.

Marketing & BD Department Management Boxed Set (October 10, 2008)
Learn how to manage your CRM, financial data, and marketing resources in this Webinar box set.

Marketing Activities Boxed Set (October 10, 2008)
These three programs will help you improve core marketing functions that lead to your firm's success.

Research and Measurement Boxed Set (November 24, 2009)
This boxed set of three recorded SMPS Webinars will help you conduct better market research, measure your marketing ROI, and apply metrics to your social media efforts.

Client and Business Development

Break The Rules...Close More Sales (August 14, 2007)
Speaker(s): Merit Gest, Total Selling Solutions

Bringing in the Business: 8 Networking Competencies That Attract Business and Build Careers (December 10, 2013)
Speaker: Lynne Waymon, CEO, Contacts Count LLC

Building a Memorable Presentation (September 23, 2008)
Speaker: Michael T. Buell, CPSM, Business Development Director, URS Corporation

Building Business with Existing Clients (March 28, 2006)
Presented by: Tom Boogher, PSI

Client Development: The Key to Winning Work (June 18, 2013)
Speaker: Matthew Rebro, CPSM, Director of Business Development, Pepper Construction Company

Creating Clients Who Are Raving Fans (June 21, 2016)
Instructor: Kelly Riggs, Founder and President, Business LockerRoom, Inc.

Don’t Put Your Socks on in the Dark: Building a BD Process for Your Firm (June 5, 2008)
Speaker(s): William R. Long, P.E.; Thomas S. Townes, AIA, CPSM

Face the Music: Be a Business Development Rockstar! (July 17, 2007)
Speaker: Anne Scarlett, President, Scarlett Consulting

Get Presentation Tips From a Pro! (November 17, 2015)
Instructor: Susan Murphy, Principal, Murphy Motivation and Training

Help Them Hire You! How to Make Client Interviews Stand out, Set You Apart and Win More Business (June 19, 2012)
Speaker: Terri Langhans, CSP, COE, Certified Speaking Professional, Chief of Everything, Blah Blah Blah Etc., Inc.

Highly Effective Business Development Habits for Project Managers (December 15, 2009)
Speaker(s): Judith Nitsch, P.E., LEED AP, FSMPS, CPSM, President, Nitsch Engineering, Inc.; N. Scott Bates, Vice President, Tishman Construction Corporation of Massachusetts; Heather Taylor, AIA, LEED® AP, Principal, Einhorn Yaffee Prescott (EYP); Susan Shelby, CPSM, Principal, Rhino PR

Hit the Mark – Implementing a Strategic Business Development Program (October 21, 2014)
Speaker: Jennifer C. Yoder, CPSM, Rone Engineering / JRB Engineering

How to Kick Doors Open & Other Sizzling Business Development Strategies! (January 15, 2008)
Speaker(s): Catherine Blake, President, Sales Protocol International

Ignite Your Marketing Program to Action: Client Surveys (May 15, 2012)
Speaker: Danielle B. Feroleto, MA, CPSM, President/Owner, Small Giants LLC

Inside Marketer to Outside Business Developer: The Challenges and Rewards of the Transition (September 21, 2010)
Panelists: Anne Crowe Kroger, Director of Business Development, Walker Parking Consultants; Jennifer Crawford, Business Development Manager, Western Region, Syska Hennessy Group; Ashley Dale, Business Development Manager, Parrish Construction Group

Moderator: Karen O. Courtney, Architect

Leveraging Client Relationships: How to Ask, Accept, and Act Upon Client Feedback (October 20, 2009)
Keri Hammond, CPSM, Principal, MARKETLINK and Stephanie Craft, CPSM, Principal, MARKETLINK

Leveraging Multigenerational Leadership in Our Firms and with Our Clients (October 18, 2011)
Speakers: Jonathan Bahe, Managing Director, Design Futures Council, and Associate Principal, Greenway Group, and Doug Parker, Managing Principal, Greenway Group

Motivate and Train Technical Staff to be Effective Business Developers (February 19, 2008)
Speaker(s): Kay Godwin, FSMPS, CPSM, Principal, Marketing Avenues

Persuasive Content is King (October 22, 2013)
Speaker: Burkey Belser, President and Creative Director, Greenfield/Belser

Prepping Your People to Get Up in Front of Others (June 16, 2015)
Speaker: Mary Jo Mrochinski, marketing and business development, CH2M Hill Alaska

Project Staff: Getting Repeat Work (March 15, 2011)
Speaker: Judith Nitsch, P.E., LEED AP, FSMPS, CPSM, Founding Principal and Chairman, Nitsch Engineering

Proven Techniques to Win Business and New Clients (March 17, 2015)
Speaker: Jon T. Davies, Director of Client Services, BHC Consultants LLC

Public Speaking Strategies - Empowering Your Staff to Communicate Effectively (March 17, 2009)
Speaker(s): Mike Totsch, Shelley Metz Baumann Hawk

Relationship-Based Business Development (July 19, 2011)
Speaker: Rachel Vogel, Associate Principal Business Development, Hahnfeld Hoffer Stanford

Relationships Matter: Build Enduring Client Connections (March 31, 2016)
Instructor: Wally Hise, P.E., Vice President, HDR

Reputation Management Within the A/E/C Industry (October 16, 2012)
Speakers: Scott D. Butcher, FSMPS, CPSM, Vice President, JDB Engineering, Inc., and William R. Long, P.E., FSMPS, CPSM, Vice President, TN Ward Company

The Introvert’s Secret to Networking (November 17, 2009)
Speaker: Tim Klabunde, MBA, Director of Marketing, William H Gordon Associates

What Clients Want: Elements of a Winning Presentation (July 15, 2014)
Speaker: Dena L. Wyatt, Principal, Marketing Evolutions


Beyond Proposals: Marketing Practices that Pay Off in a Down Market (October 21, 2008)
Speaker: Danielle B. Feroleto, CPSM, President/ Partner, Small Giants, LLC

Create Success with Effective Proposals  (May 15, 2007)
Speaker(s): Kimberly Kayler, Constructive Communication, Inc.

Defining Your Competitive Differentiators (January 18, 2011)
Speaker(s): Wendy Nemitz, Principal, Ingenuity Marketing Group

How to Respond to an RFQ/RFP (June 17, 2014)
Speaker: Bernie Siben, CPSM, Owner/Principal Consultant, The Siben Consult, LLC

How to Use the SF330 Form to Your Advantage and WIN (February 15, 2011)
Speaker: Shiloh Spriggs, CPSM, Regional Sales Service Manager, Brown and Caldwell

Making the Cut! A Key to Understanding the Unspoken Requirements of an RFP (March 20, 2012)
Speakers: Christine King, FSMPS, CPSM, Marketing Director, JE Dunn Construction, and Dena L. Wyatt, Principal, Marketing Evolutions

Pitch to Win: A Complete Approach to Pursuing Business, Making the Shortlist, and Winning When Opportunities Are Scarce (March 16, 2010)
Speaker(s): Joey Asher, President, Speechworks, and Karen See, Professional Services Marketing Consultant

Playing the RFP Game to WIN (February 18, 2014)
Speaker: Frank Lippert, FSMPS, CPSM, Founder of Go! Strategies

Proposal Essentials: Putting Your Best Foot Forward to Get That Foot in the Door (July 21, 2015)
Speakers: Ronald C. Kerins, Jr., CCM, LEED AP, Principal Partner, GREYHAWK and Kathleen M. Kostiuk, CPSM, Marketing Manager, GREYHAWK

Proposal Secrets: Winning Your Next Proposal (May 24, 2016)
Instructor: Julie M. Irvin, President, Keystone Resources

Raising the “WOW!” Factor: How to Create Proposals that Truly Set You Apart (January 20, 2015)
Speaker: David Stone, President, Stone & Company

Rev Up Your SF330 to Win Federal Work (April 21, 2009)
Speaker: Nancy J. Usrey, FSMPS, CPSM, Associate Vice President/Director of Marketing, HNTB Corporate Ventures Division

RFPs Suck! How to Develop Winning Proposal Strategies (January 17, 2012)
Speaker: Tom Searcy, CEO and Founder, Hunt Big Sales

Strategizing Winning Proposals from Value Proposition to Differentiation--on Deadline (February 17, 2009)
Speaker(s): Clare Ross, Chairman and Founder, The Clare Ross Organization

The Art & Science of Proposal Leadership (January 19, 2010)
Speaker: Mary Beth Perring, FSMPS, Marketing Director/Associate, Bernardin, Lochmueller & Associates, Inc.

Win Federal Contracts in an Uncertain Economy: SF330 Form Secrets to Getting Shortlisted (April 3, 2008)
Speaker(s): Neal J. Couture, CPCM, National Contract Management Association; Cindy Sears-Clemmons, CPSM, Jacobs Carter Burgess

Win More Work: The Difference-Makers of Winning A/E/C Proposals (December 16, 2014)
Speaker: Jim Rogers, President, Unbridled Revenue, Inc.

Marketing and Business Performance

Beating the Recession...Frontline Marketing Strategies for A/E/C Firms (May 19, 2009)
Speakers: Michael Reilly, Reilly Communications, Becky Bozadjian, VHB/Vanasse Hangen Brustlin, Richard Nelson, Watkins Gray International, Tim Barrick, Ratio Architects

BIM and the A/E/C Marketer: Positioning Your Firm for Success (June 17, 2008)
Speaker(s): Ted Sive, FSMPS, Ted Sive Consulting; Tony Stewart, AIA, Vice President for Business Development and Marketing, McKinstry

Budget, Track and Monitor Your Marketing Expenditures for the Best ROI (April 21, 2015)
Speaker: Kate Pixley, Marketing Director, ESA

Competing Intelligently: Strategically Reinvent Your Firm and Marketing (January 15, 2013)
Speaker: A. Krista Sykes, Ph.D., Founder, Architecture In Context

Don’t Make Decisions with Bad Data: Maximizing Google Analytics (December 14, 2010)
Speaker(s): Danielle Leitch, Executive Vice President of Client Strategy, and Joe Teixeira, Director of Web Intelligence, MoreVisibility

Driving Conversions through Content Marketing and Social Media (March 15, 2016)
Instructor: Jason Abrahams, Vice President, Marketing, Root3 Growth Marketing

Evolution of Technology: Innovations in Building Information Marketing (May 19, 2015)
Speaker: Julie Huval, CPSM, Marketing, Beck Technology

Expecting a Miracle? Nurturing Your CRM System (December 12, 2006)
Speaker(s): Gwenn Burnham, Consultant, Deltek Systems, Inc. and Pam Ingram, Partner / CRM Implementation Specialist, Plan B! Consulting

Financial Management for Marketing and BD Professionals (December 18, 2007)
Speaker(s): Kevin Hebblethwaite, CPSM, President, EDI, Ltd. and June Jewell, President, Jewell & Associates

Find Your Content Marketing Sweet Spot (November 18, 2014)
Speaker: Tom Carpenter, Marketing Director, Brandpoint

Five Marketing Tools that Make Life Easy (September 18, 2007)
Speaker(s): Laurin McCracken, AIA, FSMPS, Carter & Burgess

It Takes a Village: Building Collaboration on Project Data Management (December 16, 2008)
Speakers: Sheri L. Brezinka, CPSM, Director of Marketing, Weis Builders, Inc; Pamela M. Ingram, CRM/Info Center Specialist, Central Consulting Group

Leadership Influence: Knowing What It Takes to Lead and How to Get There (July 15, 2008)
Speaker: Scott W. Braley, FAIA, FRSA, Principal, Braley Consulting & Training

Leadership Marketing: The New Imperative for Professional Services Marketers (August 20, 2013)
Speaker: Diane Landers, Ph.D., MBA, RPA, CPSM, Vice President and Chief Marketing Officer, GAI Consultants, Inc.

Leveraging Your Skills: Building Value for Your Firm (and Your Career) Beyond the Marketing Role (June 21, 2011)
Speaker: Rachel E. Yoka, LEED AP BD+C, CPSM, Vice President, Timothy Haahs & Associates

Marketing Automation: What Is It? Do I Need It? How Do I Start? (October 20, 2015)
Instructor: Perryn D. Olson, CCMP, CPSM, Account Director, Hinge Marketing

Marketing Team Organization and Process Management (October 19, 2010)
Speaker: Marion T. Thatch, FSMPS, CPSM, Marketing Director, AMEC Geomatrix

Master Best-in-Class Marketing Standards (July 16, 2013)
Speaker: Terence C. Kramer, CMC, President, Kramer Management Consulting

Measuring Marketing ROI: Current Trends in the A/E/C Industry (August 18, 2009)
Sally A. Handley, FSMPS, Principal, Sally Handley Inc.

Rebuilding A Disorganized Marketing Department (June 19, 2007)
Speaker(s): Marsha Miller, Vanderweil Engineers

Stop Pulling Your Hair Out: Managing Stress, Burnout, and Life Balance Issues (May 21, 2013)
Speaker: Brent Darnell, Owner, Brent Darnell International

The Marketing Toolkit for Professional Services Firms (August 19, 2008)
Speaker: Jay Lipe, President, Emerge Marketing, LLC

The Right Content in the Right Places to Show Thought Leadership (April 15, 2014)
Speaker: Carl Friesen, MBA, CMC, Principal, Global Reach Communications Inc.

Marketing Research

Marketing Research: Strategies to Win Work (June 16, 2009)
Speaker: Julie Olson, FSMPS, Partner, Godwin Olson LLC

Mastering the Hidden Web: Uncovering Valuable Data About Clients and Competitors (November 13, 2012)
Speaker: Sarah Gonnella, Director of Marketing and Business Development, Full Sail Partners

Show Me the Money - Market Research and Trends (February 17, 2015)
Speaker: Rhodes B. White, FSMPS, CPSM, President, White Consulting

Surviving…or Thriving?! A/E/C Market Outlook and Opportunities (May 5, 2009)
Speaker(s): Mark F. (Rusty) Sherwood, Vice President, Market Development, McGraw-Hill Construction’s Global Accounts

Top Federal Opportunities for Architecture, Engineering and Construction Services in 2013 (September 18, 2012)
Speaker: Jennifer Sakole, Principal Analyst, Federal Information Services, Deltek

Work Your Research Magic: Intelligence-Gathering and Dissemination for Busy Marketers (February 19, 2013)
Speaker: Michelle Fitzpatrick, FSMPS, CPSM, Marketivity Inc.

Promotional Activity

10 Steps for Launching an Award-Winning Communications Program (April 17, 2012)
Speaker: Susan Shelby, CPSM, Principal, Rhino Public Relations

25 Best Practices, Tips, and Tweaks to Supercharge Your Firm’s Email Efforts (December 15, 2015)
Instructor: Tim Asimos, CPSM, Vice President and Director of Digital Innovation, circle s studio

A Dozen Surefire Tips to Keep Your Audience From Tuning You Out (September 16, 2014)
Speaker: Chuck Goldstone, Communications Strategist and Presentation Mentor, Chuck Goldstone Communications | !deaworks

Architectural Photography Best Practices (April 19, 2016)
Instructor: Anna Maria Marich, Director of Visual Communications, Perkins+Will

Become a Creative Superhero: How To Boost Your Creativity (August 16, 2011)
Speaker: David W. Lecours, Creative Director, LecoursDesign

Business Writing 101 for A/E/C Marketers (June 15, 2010)
Speaker: Jennifer P. Campbell, CPSM, WinMore Marketing Advisors

Convert Trade Show Leads into Sales (April 17, 2007)
Speaker(s): Jefferson Davis, Competitive Edge

Create and Deliver Powerful E-Mail Marketing (February 16, 2010)
Speaker(s): Carolyn Bligh, Principal, Bligh Graphics, LLC

Crush the Competition: The New Rules of Modern Marketing for A/E/C Firms (August 19, 2014)
Speaker: Timothy G. Asimos, CPSM, Vice President, Director of Digital Innovation, Circle S Studio

Effective Marketing Communications Strategies that Get Results and Win Awards! (February 7, 2008)
Speaker(s): Kristy Alley, Sparling; Karen Courtney, AIA, FSMPS, Barton Malow; Rolf Fuessler, APR, FSMPS, Fuessler Group Inc.

Effective Marketing with Twitter (May 18, 2010)
Speaker(s): Kim Walsh-Phillips, President, Inside Out Creative

Enhance Your Client Relations: Six A/E/C Myths That Disrupt Marketing and Business Development (December 13, 2011)
Speaker: Mike Phillips, AIA, IIDA, President and Founder, Phillips Architecture PA

High-Impact Pre-Show Marketing: How to Identify & Attract Enough of the Right People to Your Exhibit (November 14, 2006)
Presented by: Jefferson Davis, The Competitive Edge

How to Get Positive Press (November 18, 2008)
Speaker: Sarah Woods, Principal, Bates Communications, Inc.

How to Get the Most Out of Direct Marketing (March 18, 2008)
Speaker(s): Lisa Rhatigan, Senior Vice President, The Whetstone Group

Implementing and Measuring Social Media Marketing for A/E/C Firms (July 28, 2009)
Speaker: Caitlin Jewell, Principal and Creative Director, Silverscape

Maximizing Your Conference and Sponsorship Investment (May 20, 2014)
Speaker: Donna J. Corlew, FSMPS, CPSM, Chief Whatever It Takes Officer, C*Connect

Promotional Activity: Authentic Communication for Effective Business Relationships (November 12, 2013)
Speaker: Ryan Meo, Director of Development, The Website Project

Rebranding Your Firm: Why, What and How (January 21, 2014)
Speaker: David W. Lecours, President & Creative Director, Lecours Design Inc.

Reinvent the Event (April 20, 2010)
Speaker(s): Presenters: Bernice Bako, CPSM, Director of Marketing, Turner Logistics, and Ruth Millward, Partner, Millward and Millward LLC

Sales And Marketing Are Not the Same: Create and Leverage Your Growth-Oriented Message (September 15, 2015)
Instructor: David M. Mastovich, President & CEO, Author and Speaker, MASSolutions

The Insider’s Guide to Working with an Architectural Photographer (September 15, 2009)
Speaker(s): Jerry Blow, Owner/Photographer, Jerry Blow Architectural Photography and Travis Hicks, Associate and Senior Design Architect, O'Brien/Atkins Associates

Using the Web to Brand Your Firm: Client and Consultant Recount a Major Web Site Overhaul (May 17, 2011)
Speakers: Kary Beck, Corporate Communications, Mead & Hunt, Inc., and John Thiel, Principal + Creative Director, THIEL Design

Strategic/Marketing Planning

Beyond Strategic Planning: Developing Competitive Strategies to Build Business (April 19, 2011)
Speaker: Clare G. Ross, CMC, Chairman, Clare Ross Organization, LLC

BIM: Separating Reality from Myth (September 20, 2011)
Speaker: David C. Fouché, RA, LEED BD+C, Senior Technologist, Government Facilities & Infrastructure, CH2M HILL

Building a Foundation for Your Seat at the Table (March 18, 2014)
Speakers: Marion T. Thatch, FSMPS, President, Distinction in Marketing and Kim Icenhower, FSMPS, CPSM, President, Icenhower Consulting LLC

Capitalizing on Referrals in Your Marketing Plan (November 15, 2011)
Speaker: Robin Broder, Vice President of Marketing, MMC Corp

Create and Implement a Strategic Marketing Plan (March 6, 2008)
Speaker(s): Kelly Laabs, Director, Business Development, Wespac Construction

Crisis Communication: The Elephant in the Room (February 21, 2012)
Speakers: Jennifer C. Van Vleet, CPSM, Vice President of Corporate Marketing and Leslie White-Hebert, Marketing Manager, Coffman Engineers, Inc.

Developing a Differentiation Strategy: Marketing Your Innovative Practices (July 24, 2012)
Speaker: Anne Crowe Kroger, MBA, FSMPS, CPSM, Director of Business Development, Walker Parking Consultants

How to Manage a Comprehensive Communications Strategy (September 17, 2013)
Speaker: Shannah A. Hayley, FSMPS, CPSM, Communications Director and Marketing Manager, The Beck Group

How to Win a Pitch (January 19, 2016)
Instructor: Matthew J. Frankel, CPSM, Chief Relationship Builder, Speechworks

Marketing Your Firm on a Limited Budget (February 16, 2016)
Instructor: Chris Denby, CEO, Markitecture

Online Marketing for Professional Services: How A/E/C Firms Strengthen Their Online Presence to Generate Opportunities (August 21, 2012)
Speaker: Sylvia S. Montgomery, MBA, MFA, BA, CPSM, Senior Partner, Hinge

Secrets to Winning Client Interviews (December 11, 2012)
Speaker: Peter J. Kienle, FSMPS, CPSM, MBA, Kienle Communications, LLC

Strategic Planning 101 – Demystify the Process (August 11, 2015)
Instructors: Ashley L. Dale, CIT, CPSM, Owner, DB Consulting and Erik Grandowski, CPSM, Principal - Director of Marketing and Communications, Pond & Company

Winning Strategies for Powerful Project Interviews, Q&A Sessions, and Owner Debriefings (July 20, 2010)
Speakers: Hilari Weinstein, President, High Impact Communication, and Lori Stanley, President, Selection Solutions Consulting

Workplace Future: Positioning for the Next Generations (April 16, 2013)
Speakers: Andrea C. Fitch, Marketing Director, Kramer Consulting Services, PC and Kay Sargent, IIDA, CID, LEED AP® ID+C, Teknion, Vice President Architecture, Design and Workplace Strategies


For Registration Questions, Call (800) 274-9390.