This session goes through the various steps in the product life cycle and discusses best practices from the product concept stage to distribution and merchandising. This webinar will identify hazards and compliance standards. It will also give an overview of the life cycles of products and product responsibility resources.
Haley Will is an Account Executive for UL Verification Services focusing primarily on the Premiums and Promotional Products industries. Haley supports new and existing UL clients by developing and enhancing their Quality Assurance Programs. Haley also manages ULís relationship with PPAI and serves as a proactive point of contact for members to provide technical expertise in areas of global compliance, industry standards and brand specifications.
Previously, Haley worked in Client Services as a global account manager focusing on promotional products, toys and childrenís products. Responsibilities included daily management of domestic and global accounts, review of technical data and test results, and acting as the primary liaison between clients and labs. Haley has been with UL (formerly STR) since 2009 and holds a Bachelorís degree from Springfield College in Marketing and Business Management.
Susan DeRagon is the Associate Director of the Toys and Premiums Group at UL-STR,
formerly known as Specialized Technology Resources (STR). Ms. DeRagon
has over 25 years of experience in the toy and premiums industry, and
has worked with PPAI as a technical consultant since 2008. Ms. DeRagon
has conducted numerous technical seminars and webinars, and works
closely with companies to provide the highest level of quality service
in the areas of product testing, quality assurance, safety evaluations
Ms. DeRagon is an active member of the Toy Industry Association and the American Society for Testing and Materials, participating on several toy and childrenís product standards committees. She is also on the Board of Directors for ICPHSO, the International Consumer Product Health and Safety Organization.