Being exposed to (sometimes extreme) weather, large temperature changes, harsh chemical environments (ex. deicing salts), and often neglected from a maintenance standpoint, parking structures present unique challenges to facility owners and property managers. The Parking Structure Restoration seminar/webinar provides an overview of causes and effects of the deterioration of parking structures. Also survey techniques, including non-destructive test methods, are presented to explain the documentation of damage and deterioration to be used for analyzing and design repair methods to restore the structure to its original condition. Lastly, repair logistics are discussed, including a recommended bidding process and budget cost estimation.

The appearance of an organizations' parking lot adds value to your investment and creates an impression about that organization. Over time Mother Nature can cause asphalt to deteriorate very quickly so it cracks, dries out and loses its flexible properties...unless it is protected. Join us as industry experts discuss the multi-billion dollar asphalt maintenance industry. In this webinar attendees will learn:

1. How to perform condition appraisals
2. How to rehabilitate and restore aging lots.
3. How to create a maintenance budget and schedule
4. How to improve the performance of your asphalt

Maintaining the structural and esthetic aspects of a parking facility are key when looking to improve performance, reduce costs and increasing longevity. Join us as industry experts explore low costs methods to extend the life of a facility, improve its appearance for customers and reduce costs with a regular plan for routine & capital improvements.

NPA's Audit Training provides parking managers, directors and executives with the tools to evaluate the effectiveness and efficiency of their parking operations. It examines the who, what, why, where and how for performing an effective audit of Off Street parking operations. Additionally, Off-Street Parking Auditing also explores attended vs. unattended facilities and the methods by which all parking professionals can evaluate performance, policies, procedures and processes for their organization.

After this training you will:
1. Identify the 3 key components for effectively controlled operations.
2. Discuss auditing and the value of enterprise level controls.
3. Explore the roles that all staff plays in organizational auditing.
4. Examine the role of corporate auditing.
5. Understand how to use an outside audit to achieve effective and meaningful results

NPA's Audit Training provides parking managers, directors and executives with the tools to evaluate the effectiveness and efficiency of their parking operations. It examines the who, what, why, where and how for performing an effective audit of On Street parking operations. On-Street Parking Auditing also explores the equipment used in revenue control and looks at the collections processes arising from violations.

After this training you will:
1. Identify the 3 key components for effectively controlled operations.
2. Discuss auditing and the value of enterprise level controls.
3. Explore the roles that all staff plays in organizational auditing.
4. Examine the role of corporate auditing.
5. Understand how to use an outside audit to achieve effective and meaningful results.

Personal and vehicle safety and security is always a major concern for facility owners, customers and clients alike. In this webinar industry experts will examine ways in which improvements in features like closed circuit TV, security gates, signage and even lighting improve both safety and appearance so as to provide a positive impact on a facilities bottom line.

In our new and evolving world changing demographics and consumer behaviors have led to a more urban suburban lifestyle for both younger and older people. Learn how livable cities, space management and public/private partnering are changing the parking industry.

No matter what area of parking you operate there are challenges when it comes to managing parking operations. This challenge can be exacerbated on university campuses as managers must balance parking rules and collections of students while working within the university. Join us as experts look at the various ways in which university parking managers can address the issue of student collections within the university construct.

Learn how to map out a plan for mobilizing people and technology for an effective parking fee collection and enforcement program. Learn about the key components of updating your people, processes and technology, so you can increase collections and manage employee hours. Find out how to develop a plan that improves your revenue results and systems.

'Wayfinding' describes the ways that people orient themselves and navigate from place-to-place. The parking industry is now placing a greater focus on ensuring that visitors can navigate garages and lots with greater ease and minimal stress. In this webinar industry experts will look at the various ways 'wayfinding' is being used to monitor and usher patrons through the parking process.

Parking access and revenue and control systems are a major source of revenue for parking managers because they allow the manager to maximize "revenue assurance" and minimize "revenue leakage." In this webinar industry experts will explore ways that parking professionals can decrease churn, create an integrated billing system, minimizing service cost, and align organizational design with business processes.

Managing parking operations within the structure of a larger organization presents many challenges. How do we tell our story? What do our customers want and expect from our parking programs and facilities? How do we illustrate our benefits within the organization construct without overshadowing the larger organization? Join us as industry experts explore issues such as long term vs. short term parking, free vs. paid parking, and other issues like student vs. employee parking.

Much like a hotel, parking is all about occupancy and turning the space. Join this webinar for a practical approach to setting prices, managing demand, pricing valet parking as a premium and "value pricing" off peak times. Presenters guide you through public and private space management techniques that affect demand.

Learn how to get best results with a weekly, monthly, yearly and five year maintenance plan. A well maintained environment indicates professionalism and concern for the safety of facility patrons. In this webinar industry experts will outline items that should be included in every maintenance plan.

In this webinar, industry experts will examine some of the technologies being used by owners who are looking at technology in an effort to control costs.

Leadership in Energy and Environmental Design (LEED) is an internationally recognized green building certification system created to assess building performance and meet sustainability goals.

Owners around the country are "going green" in an effort to save money by reducing operating costs and becoming environmentally friendly.

The proliferation of technology into the parking industry is slowly making paper and coins obsolete and providing customers quicker, easier and more convenient ways to pay for parking.

In today's iPad and Blackberry on-the-go world consumers want to get in and out of parking facilities at break-neck speeds

The valet attendant is usually the first person a customer will interact with when he or she arrives at a parking facility.

CERTIFIED PARKING PROFESSIONAL PROGRAM

NPA's Certified Parking Professional (CPP) Program is a comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner.

Join us as Susan Kerr examines ways to refresh customer service practices.

Join NPA during this one-hour Webinar which addresses the increase in wage and hour litigation and how the parking industry must adapt with this ever changing trend.

*Please note that the Pre-Recorded Online Archive Webinar is a recording of the live event. If you order this item, you will not able to ask live questions.