NPA Webinars

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2014 NPA Webinar Line-up

Industry experts, parking pros and business leaders bring you insights on the trends, techniques and technology that can help you lead and manage an effective parking operation. All webinars have a focus on increasing productivity and bottom-line business results.

Each 60-minute webinar features a presentation and question and answer session.  If you have any questions about this content or the registration process, please contact NPA at .

Next Upcoming Webinar
Smart Parking: Improving Revenue Efficiency at Hospitals & Universities
May 15, 2014 at 2:00 PM EDT, 1:00 PM CDT, 12:00 PM MDT, 11:00 AM PDT
Adoption of smart parking technology appears to still be at an early stage. For a long time, parking has been an arms-length, cash-only business with very little emphasis on using technology to improve operational efficiency or customer service. Recently though, growth in smart parking solutions has enhanced productivity and service operations, lowered operating costs and built value for customers to drive revenue and facility values.

Connect with parking professionals as they explore how an investment in improving parking at universities and hospitals can have a profound impact on revenue, costs and levels of service provided to its students, faculty, patients and visitors.

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Full Auto: Revenue Control Automation
June 17, 2014 at 2:00 PM EDT, 1:00 PM CDT, 12:00 PM MDT, 11:00 AM PDT
As municipalities, universities and private parking operators expand or upgrade their paid parking operations, the majority have come to recognize that automated parking pay stations offer flexibility, revenue generation and customer service capabilities. As a result, a number of different parking solutions have emerged as new technologies have become available.

In this one-hour webinar, parking experts explore the best options among new technologies, management and business systems, mobile payments options and automated payment machines.

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"Wayfinding" Technology: The Hidden Value of Parker Appeal
August 12, 2014 at 2:00 PM EDT, 1:00 PM CDT, 12:00 PM MDT, 11:00 AM PDT
A map can reflect your beginning and end points, but what if we were to zoom in closer? Points A and B grow larger, but what about point C, your parking spot?

Join NPA's webinar on wayfinding as experts discuss how parkers are changing the way they think about the journey. Parking professionals will look at technology trends, consumer and city/operator benefits and answer the question: "What is wayfinding?"

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Parking Maintenance: Surface Lots: Asphalt Repair & Restoration
September 16, 2014 at 2:00 PM EDT, 1:00 PM CDT, 12:00 PM MDT, 11:00 AM PDT
All pavements require maintenance. They need this attention because stresses that produce minor defects are constantly at work. These stresses may be caused by such things as traffic loads, temperature fluctuations, and changes in moisture content. Regardless of the cause, the result is the same: without timely maintenance, the pavement will deteriorate.
In this webinar industry experts discuss:

• Asphalt mix types and how pavements are manufactured
• Asphalt mix benefits
• Extending surface lot life
• Performance Graded Asphalt

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Valet Parking: The Art of Customer Service
November 13, 2014 at 2:00 PM EST, 1:00 PM CST, 12:00 PM MST, 11:00 AM PST
With valet parking comes a variety of responsibilities and additional needs that are required of the valet. Service and performance are judged differently and the parking patrons have heightened expectations. Optimize your patrons parking experience by joining our experts and getting to know valet's best practices!
Valet professionals discuss:

• How to find the right candidates
• How to enhance client and customer service
• How to implement a Valet operation

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Snow Removal & Winterization: Preparing for Weather Change
December 11, 2014 at 2:00 PM EST, 1:00 PM CST, 12:00 PM MST, 11:00 AM PST
Winter can be the hardest season for a parking lot or facility. Snow, ice and improper maintenance practices are just a few elements that can cause damage and corrosion that will shorten the life of your investment.

Join NPA as parking professionals focus attention on ensuring the safety of your garage users with recommendations to help your garage withstand the harsh winter season and prolong its useful service life.
Experts will discuss:

• How to choose safe snow removal equipment
• How to identify cracks and failed joints
• How to recognize obstacles to snow and ice removal

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