Education & Events

Exit Interviews: Soliciting Feedback from Departing Team Members
Originally recorded on September 18, 2013 (60 minutes)
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Exit Interviews: Soliciting Feedback from Departing Team Members
Presented by Scott Trossen
September 18, 2013
10:00-11:00 am EDT

Exit interviews are conducted with departing employees just before they leave, to learn reasons for the person's departure. They are also an opportunity for the organization to enable transfer of knowledge and experience from the departing employee to a successor or replacement, or even to brief a team on current projects, issues and contacts. Preparing yourself and others for this final, tough conversation is critical and can help to reduce turnover. Attend this webinar to learn what questions to ask and how to ask them.


  • Integrating your strategies: talent improvement, risk management and culture change.
  • Planning the details: who will ask what, how and when. Includes understanding how to integrate what one employee says about leaving into an accurate, organization-wide perspective.
  • Outsourcing: the role of third parties in the exit or either of the other discussions.

Expert Presenter


Scott Trossen has 25 years of HR experience in the biotechnology, financial services, healthcare, industrial and non-profit sectors. After leading the Michigan HR Group for five years and providing outsourced HR to small companies, he now serves as the Talent Director for Ann Arbor SPARK.

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