(1) What is a webinar?
Webinars are online seminars. This new media platform enables a high level of interaction with the presenter, other attendees, and the content. To host a webinar site, you need a conference room with a screen, high speed internet access, and computer speakers . To join as a single participant, you just need access to high speed internet and a computer with functioning speakers.

(2) What equipment do I need in order to participate in the online program?
You should have one computer with a high-speed internet connection to view the visuals/video and functioning computer speakers to listen to the meeting.

(3) How can I be sure that my computer is compatible with the online meeting technology?
Before the online meeting begins, you should test the computer you plan to use.  (Once you have tested your computer, it is not necessary to do so again if you plan to use the same computer to log into all future meetings.)

Go to www.ec.commpartners.com and click on the “Browser Test.” You should see a congratulations message and hear a pre-recorded audio message. If your browser does not pass this test, go to www.flash.com to download the required Adobe Flash software. Once at the site, go to the “Downloads” menu at the top and choose “Get Flash Player.”

(4) How do I get handout materials?
The confirmation and reminder emails you receive after registering will contain a link to any materials provided by the presenters.

(5) What if I miss the live meeting?
Each session that is broadcast online will be recorded and made available for purchase and viewing after the event. Participants who purchased the live event, but were unable to attend will be provided with three free viewings of the archive. 

(6) How can I get technical support?
You may receive technical support via email or telephone.  For assistance via email, send a message to the follow address: michamber@commpartners.com. For assistance via telephone from a live support person, call 1-800-274-9390, tell the representative you are attending a Michigan Chambers Services event.