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HCAM/MCAL Virtual Open House (Members Only)

May 26, 2009 at 2:00 PM EDT
HCAM and MCAL cordially invite you to participate in this virtual open house for members only. Explore what this new technology means to you, learn more about the members-only virtual education programs we're currently offering, navigate the registration process first-hand and experience the features that promise to set our virtual education programs apart from the rest.

Our extensive schedule of virtual education programs will offer Michigan health care professionals quality education in both live and on-demand formats. Specifically, our web and audio conferences provide a convenient and affordable way for busy professionals like you to access timely and reliable continuing education from virtually anywhere, including the comfort of your own office.

HCAM PR Toolkit: Your gateway to positive media coverage (Members Only)

May 27, 2009 at 2:00 PM EDT
Emily Palsrok, an established public relations professional, will walk through the HCAM Member PR Toolkit to give an overview of the toolkit and its uses. Palsrok will review the toolkit's sample documents that can be recreated to communicate with the media and can discuss how to identify topics of interest for the media. The goal of the toolkit is to create positive relationships between HCAM members and the media that will result in positive coverage for member facilities.

Using New Hospice Regulations to Promote Effective Relations Between Hospices and Nursing Homes

June 16, 2009 at 2:00 PM EDT
This program, presented by two seasoned hospice surveyors, will review the new Condition of Participation for hospice programs that provide care to patients who reside in nursing homes. Topics will include suggestions for developing an effective working relationship between the hospice and the nursing home that promotes good outcomes for hospice patients. Presenters will also discuss some troublespots in contracting that can be minimized with helpful communication.

Michigan's Changing Culture of LTC: The Transformation of MDCWI and the Integration of PCP

August 10, 2009 at 2:00 PM EDT
This program will look back at the history of the Michigan Direct Care Workforce Initiative (MDCWI), the impetus for its beginnings and the group's accomplishments over the years. Participants will learn about the decision to transform the organization into the state's culture change coalition, as recognized by the Pioneer Network, and the process used to accomplish this transformation. Participants will also review the work of the Person-Centered Planning (PCP) Commission (an offshoot of the LTC Commission), the newly-approved definition and principles of Person Centered Planning, and the plan for integration of this work into MDCH and the community at large.

Ombuds-Who? Ombudsman Role & Responsibilities

August 25, 2009 at 2:00 PM EDT
Who gives them the right to come into my building? What is an ombudsman anyway? MCAL gets these two questions on a fairly regular basis. The fact is that the ombudsman is authorized to come into your assisted living community. This program will lay out the reasons and the authority for these visits. Assisted living providers need this information so they do not inadvertently send their ombudsman away. Instead, learn about ways that you may want to get to know and partner with your ombudsman. Do not miss this very important and valuable information.

Consultants Corner Monthly Audio Conference Series (Members Only)

Each month, HCAM will host a Consultants Corner Audio Conference, featuring an expert panel of Associate Partners. Each call will comprise approximately 30 minutes of prepared material and 30 minutes of member-led questions. This is a unique and very effective way for HCAM members to regularly seek the advice of our profession's most valuable resource. This is also an unprecedented opportunity for HCAM Associate Partners to be acknowledged as panelists of the HCAM Consultants Corner Monthly Audio Conference Series. This series will continue the last week of each month and all audio conferences will be held from 2 to 3 p.m. ET.

Management Essentials: What Every Health Care Manager Needs to Know

Managers! Could you use a little help resolving conflicts, communicating effectively, coaching, delegating, solving problems and getting results? Then our series, "Management Essentials: What Every Health Care Manager Needs to Know," is for you!

Ethics and Outcomes

June 23, 2009 at 2:00 PM EDT
As care providers, much of what we do is dictated by regulatory controls that have been placed upon us to gain "ethical and social compliance." Applying the original purpose of the regulations (ethics-based decisions and compliance), this program will explore the potential outcomes and benefits of sharing your company's ethics philosophy via a training and education format with staff, residents and families.

Recovery Audit Contractors: What are they and what's my risk?

June 25, 2009 at 2:00 PM EDT
Are you prepared for the RAC to come knocking on your facility's door? The fight for Medicare reimbursement is heating up with the addition of the Recovery Audit Contractors (RACs). Now more than ever, providers need to be aware of their risk for reimbursement audit and loss of Medicare revenue as this aggressive process comes fully on line. This program will define the RAC process; provide risk identifiers and analysis; and discuss strategies to defend against any reimbursement audit.

Surrogate Medical Decision Making

July 14, 2009 at 2:00 PM EDT
End-of-life decisions are some of the most important decisions a resident can make. It is vital that this confusing area of law is understood so residents are given the opportunity to make end-of-life decisions and that these are carried out. It is also important for facilities to understand who has the authority to make medical treatment decisions as improper decision-making can lead to survey citations, as well as civil and criminal consequences.

Risk Benefit Analysis - What's the benefit?

July 15, 2009 at 2:00 PM EDT
The phrase "risk benefit analysis" has been used increasingly as facilities struggle to fulfill gradual dose reductions and provide quality care delivery. A "risk benefit analysis" expands beyond simple gradual dose reductions. Understanding the process of risk benefit can help a facility focus on proactive quality improvement processes.

Changing the Whoa to... Wow!

July 29, 2009 at 2:00 PM EDT
The first impression a facility makes on a future resident and his or her family is huge in the decision-making process. Does your facility make a positive statement? In these economic times, how can you achieve that Wow Factor when budgets are tight? This Catch 22 situation can be solved by some well thought out and budget-friendly solutions in facility design. Make your facility be the one that stands out from the rest and increase your census.

Board Meeting Recap (Members Only)

HCAM is committed to its members. And as part of our ongoing effort to keep you informed about current Association goals and initiatives, as well as the latest developments in the long-term care profession, HCAM is pleased to offer you access to the Board Meeting Recap series at no charge.

Seasonal & 2009 H1N1 Update for LTC Providers

October 1, 2009 at 2:00 PM EDT
How can you best protect your residents and yourself from influenza? This update will include an overview of seasonal and 2009 H1N1 influenza disease, its symptoms, morbidity and mortality; seasonal and 2009 H1N1 influenza vaccination recommendations (including target groups); other strategies to protect against influenza, including the use of pneumococcal polysaccharide vaccine (PPSV23); vaccine recommendations specific to health care personnel; safe and effective use of immunizations within your facility, including information on vaccine storage and handling, vaccine administration and documentation; and steps to becoming an H1N1 vaccine provider.