Front line nurses have a huge impact on the quality and safety of their patients’ care. Too often, they don’t recognize, and are not recognized for, their contributions. Nurses need to understand how quality is being defined and measured, so they can (1) improve their own practice and (2) support overall improvement efforts. This presentation will review a set of nursing sensitive hospital quality measures that were tested with consumers; describe how consumers responded to them; and suggest ways that front line nurses can work on learning and improvement on the most critical measures.
Learning Objectives: By the end of the session, participants will be able to:
1. Name three general areas in which nurses have a big impact on quality, and give a specific measure as an example.
2. Identify at least two ways that they can have an impact on their own quality and the quality of their practice setting overall.
November 20, 2012 1:00 – 2:00pm Eastern
Who should attend?
Nurse Quality and Improvement Staff, Staff Nurses, Nurse Managers, CNOs
ANA Members/ NDNQI Hospitals-$29
Nursing Quality Network Members – FREE (Registration still required)
Members of the Nursing Quality Network can attend this event for free.
Nursing Quality Network members – enter your Network Membership code to access this webinar for Free. Contact QualityNetwork@ana.org if you need help remembering your Network code.
ANA Members and staff at NDNQI hospitals receive a discount. Select the appropriate option after adding the item to your cart, and enter the appropriate code.
ANA Members please enter the code ANA2012 (case sensitive)
NDNQI Members enter the code NDNQI2012 (case sensitive)
To pay by check, please send the following information to NursingQuality@commpartners.com with the title and date of the event in the subject line: First name, Last name, Organization, Address, City, State, Zip code, Phone number, Email address, and if applicable, the discount code being used.
Upon receipt of this information, CommPartners, the technology provider for ANA, will provide an invoice for the appropriate fees. PLEASE NOTE that your registration is complete when the check payment has been received. Access instructions will not be provided until the check payment has been received. Requests to pay by check must be received 7 or more days prior to live events.
For Registration information and help, please contact us:
For Information about the Nursing Quality Network, please contact us at QualityNetwork@ana.org or
Shoshanna Sofaer, DrPH
Shoshanna Sofaer is the Robert P. Luciano Professor of Health Care Policy at the School of Public Affairs, Baruch College. Dr. Sofaer has extensive expertise in qualitative and mixed methods research and she consults, speaks, and trains widely on the topics. Among her areas of expertise are conducting research on the development of quality measures that resonate with consumers and patients and studying ways to improve the effectiveness of care provided by healthcare professionals. Dr. Sofaer’s research has given her a distinct perspective on how nurses and nursing care impact nursing quality. Her presentation is sure to empower your frontline staff.
No Continuing Education credit is being offered for this event.