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Shifting the Environment: Building a Patient Safety Culture
April 15, 2015 at 1:00 PM EDT, 12:00 PM CDT, 11:00 AM MDT, 10:00 AM PDT
(60 minutes)
Patient safety has been an ever-increasing priority in the past 15 years, since the publication of the Institute of Medicine report, To Err is Human Building a Safer Health System. However, there is increasing agreement that to assure patient safety, a culture is required that makes safety a core value and establishes the expectation that patient safety is everyone's primary mission.

Nurses and other health care professionals have a pivotal role in developing and sustaining a patient safety culture. Building this culture requires open lines of communication between administration and direct care staff, creating a culture of trust, and actively learning from failures as well as successes. Creating partnerships with patients and families, educating them on safety hazards, and equipping them with the right questions to ask regarding their safety, all embody a culture of safety.

Join Beth Ulrich, EdD, RN, FACHE, FAAN, in a discussion about building and maintaining a patient safety culture. Learn how communication, collaboration, transparency and trust among leadership, nurses, other staff, and patients and their families can encourage the reporting of adverse events and unsafe conditions and help drive change and improvements in patient safety and patient outcomes in your work environment.