Navigating Quality: Reducing Staff Turnover and Increasing Job Satisfaction
Recorded on April 17, 2013 (60 minutes)

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While RNs reported an improved sense of job satisfaction between 2011 and 2012, one-third of nurses continue to report interest in moving on to something different in the near future, according to a survey by AMN Healthcare. Job satisfaction is a critical factor in retaining nurses and improving patient outcomes. This is particularly important since staff turnover reduces productivity and efficiency at both the organizational and unit level. .

Nancy Dunton is the Director of the National Database of Nursing Quality Indicators® (NDNQI). She has served as the principal investigator of NDNQI since 1998 and has been the principal investigator on over 30 health and social services research projects. Join Nancy as she shares insights gleaned from a recent examination of nursing units that are high performers.

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Nancy Dunton, PhD, FAAN is the Associate research professor for the University of Kansas School of Nursing and associate research professor for the Department of Health Policy and Management in the KU .

Nancy Dunton is the Director of the National Database of Nursing Quality Indicators® (NDNQI). She has served as the principal investigator of NDNQI since 1998 and has been the principal investigator on over 30 health and social services research projects. Join Nancy as she shares insights gleaned from a recent examination of nursing units that are high performers.

Navigating Quality: Reducing Staff Turnover and Increasing Job Satisfaction provides 1.0 CNE contact hours (60 minute contact hour).

The American Nurses Association Center for Continuing Education and Professional Development is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

ANCC Provider Number 0023.

ANA is approved by the California Board of Registered Nursing, Provider Number CEP6178 for 1.2 contact hours (50 minute contact hour).

Objective 1: Discuss the characteristics of high performing nursing units.

Objective 2: Explore strategies for maximizing job satisfaction.


 

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