FAQs

Where is my Registration Information?

A confirmation email containing registration information is sent to the email address provided during registration.

How do I access the Webinar?

Access instructions are provided in the confirmation email sent to the email address provided during registration.  If attending the webinar as part of a group, only the person who registered will receive a confirmation email with instructions.

Can my login be distributed so multiple people can login on various computers?

Please do not distribute your login information. Registration entitles you to one login/connection, although multiple people can sit in on that connection with you. If you need additional logins, please have those that are interested register separately so they may receive their own login instructions. This also helps us with planning the webinar to ensure we have allocated enough resources.

I am an ANA member. Do I have to pay to participate in the webinar?

No. ANA members may listen to the webinar free-of-charge.  A discount code provided to ANA members must be entered during the registration process.  

Where are the Handouts?

A link to the Handouts area is provided in the confirmation email.  If permitted by the author, a copy of the speaker slides will be posted in the Handouts area close to the date of the webinar.  Please check that area before the webinar begins. You may also access the posted resources from the "Links" box inside the web platform, which is the left of the slide display. Please note that sometimes only a selection of the slides are available and is up to the discretion of the presenter.

Do I have to have a phone to hear the webinar?

No, the sound is broadcast through the speakers of your computer.  Please be sure that your computer volume is turned up.  If your computer does not have speakers, you will have the ability to use a phone line instead. If you encounter issues with the streaming audio, please email NavigateNursing@commpartners.com.

Do you offer Continuing Education?

Yes, many Navigate Nursing webinars offer continuing education contact hours. Webinar attendees will receive a link to an online evaluation form at the end of the webinar.  Each attendee should complete the evaluation separately and confirm that they attended the webinar and earned the contact hours.  Once the online evaluation is completed and submitted, attendees will be able to print out their CE certificate.

I am not an ANA member, may I pay by check?


Yes.  To pay by check, please send an email to NavigateNursing@commpartners.com with the title and date of the event in the subject line.  Please include your First Name, Last Name, Organization, Address, City, State, Zip Code, Phone Number, Email Address, and any discount code being used, in the body of the email. 

Upon receipt of this information, CommPartners, the technology provider for ANA, will provide an invoice for the appropriate fees.  PLEASE NOTE that your registration is complete when the check payment has been received.  Event or archive access instructions will not be provided until the check payment has been received.  Requests to pay by check must be received 7 or more days prior to live events.

Once we receive the payment, we will register you for the webinar, and you will receive access information. You do not have to complete the online registration information when paying by check.